Shipping + Returns

SHIPPING

Rates are calculated at check out. Most orders ship within 3 to 5 business days. Due to the nature of the products being hand crafted in small batches with select high quality ingredients, please allow extra time for your order to be processed. 

INTERNATIONAL ORDERS

Shipping is available for international orders.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Contact us for details.

RETURN POLICY

Strainslove treats our customer satisfaction with the utmost seriousness. All of our products are hand crafted using only organic ingredients and each shipment is carefully inspected before shipping. 

 

Upon arrival of your shipment, please check your items to ensure they weren't damaged in transit. All claims of damaged goods must be submitted to our ordering department at strainslove@gmail.com within 24 of receiving the product. When contacting the support team please provide as much relevant information about the damage and additional support photos are helpful in resolving your claim. 

 

GENERAL POLICY

Strainslove offers 30 day 100 % satisfaction guarantee for all our products. If for whatever reason you are unhappy with your order you may return the unopened, undamaged product to us by contacting strainslove@gmail.com with the subject line "return."

 

We thank you for your business and appreciate your continued support of Strainslove.

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